PERMINTAAN DAN KEPUASAN KONSUMEN RUMAH TANGGA DALAM MENGONSUMSI SUSU BUBUK DI BANDAR LAMPUNG
DOI:
https://doi.org/10.23960/jiia.v3i4.1090
Abstract
The purposes of this research are to investigate the demand of powdered milk at the household level, to know what factors that influence the demand, to analyze satisfaction level and to know the influencing factors of household consumer satisfaction on consuming powdered milk in Bandar Lampung. This research was conducted by purposive survey method in traditional, modern, and minimarket in Bandar Lampung. The samples of this research were 80 people that taken by accidental sampling method. Data collection was conducted from August until November 2014. The demand level and its influencing factors were analyzed by using Cobb Douglass function, satisfaction of consuming powdered milk was measured by costumer satisfaction index (CSI), where as the factors that influenced household consumer satisfaction was analyzed by logistic regression analysis. The result of this research showed that demand of powdered milk which consumed by household consumer was 670 g/ month. The factor that influenced powdered milk demand was powdered milk cost, liquid milk cost, and income level. There were 61 consumers felt satisfy with powdered milk performance. Factors that influence consumer satisfaction level was powdered milk cost and buying location.
Key words: consuming, demand, powdered milk, satisfactionDownloads
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).